Shell Rapid Lube

I go to the Rapid Lube in Kissimmee, FL located at 1444 Dyer Blvd. I have been taking my car for oil changes, tire rotation, etc…. for a few years now always after work on my way home. I only take my car there. The Manager of the store is Chuck. Very nice. I went for the first time on a Saturday 5/6/17 at around 9-9:30am. Stood and waited for about 10 min before I was greeted. Then a Tech Anthony came in and asked if I had been help. When I told him no. He asked if my car was parked on the side. When I told him “yes” he said I have to move my car to one of the bays to wait to be worked on and if I didn’t move my own car it would be skipped and continue to be skipped. I have never been spoken to like this and I have never been told to do this. Each time I have been there the guys took my keys and moved the car for me. Anthony was so rude and then when I did move my car I had to sit in my car in the waiting bay area. Never once did anyone say anything to me or try to get my keys. I waited in my car for about 15 to 20 min. Then Anthony came to me and took my keys. Again I was in shock that I was treated this way. Chuck would have never allowed this to happen.