Knoxville TN 37922
Corporate Phone Number:(865) 671-5300
Social Media Information:n/a
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I purchased a couch and love seat from the Callahan store almost a month ago. We were told that our love seat had some how disappeared before it was delivered. After waiting all day for our delivery, there was no answer on where the missing piece was or when it would be delivered, that was 3 weeks ago! My wife just tried to speak with the Manager at the store over the phone and was not allowed to speak with the manager about the situation. The sense of urgency toward the customer is nonexistent. It seems to us that sense you already have our money, that you are not worried about customer service anymore. If anyone in management would like to reach out to me, my cell number is 865-661-1027, and my email will be listed below… It is a shame that a company would treat a customer that has already paid for the product in such a manner..